Instructions for the Family App

After you have received the login by email, you can complete the profile for your child by clicking on your child's profile. Click on your child's profile and the page "Activity" will be displayed – you can find more about this page in the explanation of "Report illness, vacations and absence". Now click on the section "About me". Here you will see the basic data. Some data has already been entered by our team. If something is missing, you can click on "Edit". Now you have the possibility to complete the basic data. Click on "Save" to update the basic data.

On your child's profile, go to the Health section. Tap Edit again to add information. Now enter any important health information about your child.If your child is allergic, enter the intolerance, for example, watermelon. Tap Save again to complete this step.

Go to the Contacts section and click "New Contact". A window will open where you can enter all the details for this contact. You can also select the role of this contact. Is the contact a parent, a family, or a pick-up? The role determines what information the contact can see about your child. Parents have access to all information about their child. The Family role allows the contact to pick up the child and view photos and messages in the news area. The Pick up role only allows the contact to pick up the child, but no other information. Don't forget to save. We have created a contact called "Auntie Lucy".

If your child is unable to come to the Kinderhaus, please use the different options for reporting absences. These can be found under "Activity".

Tap on Sick if your child is ill. In our example, I would now like to report Marie sick. You can now enter the date of the absence. If you like, you can also add a short note. Save all the new data you have entered.

If you are going on vacation and your child is going to be absent, go on vacation. This now works in exactly the same way as in the previous example. Enter the dates when your child will be absent and save. I have now entered a vacation for our example child Marie.

You can enter other absences in the Absence category, for example a doctor's appointment. To do this, go back to the corresponding category, enter the details and save.

Go to your profile in the top right corner. A window will open. Select 'Your settings'. Go to 'Notifications and messages'. You can now choose whether you want to receive certain notifications as a push message, email and/or in the famly app itself. Change your preferences by selecting or deselecting the checkboxes. Remember to save.

Scrolling down, you can set the time frame you want to receive push notifications. This can be all day or just at certain times. For example, I've entered that I don't want to receive push notifications at weekends and only from 07:00 to 20:00 during the day.

If you scroll down, you can also choose who can send you messages. You can choose to allow other parents in the Kinderhaus to send you private messages. Or you can choose to only allow parents from your child's group to send you messages. Or you can choose not to allow parents to send you private messages.

If you have forgotten your check-in pincode, go to your profile in the top right corner. Select the row 'Check-in Pincode'. A window will open showing your code.

To change your password and PIN, go to your profile and select 'Settings'. Go to the 'Password and PIN' section. Here you can change your password or set a new PIN.

To see the latest news from the Kinderhaus, go to the home feed in the bottom left corner. You can now scroll through the home feed to see what's new. Information about excursions, invitations, announcements, menus and much more will be posted here.

If you want to bookmark a post, click the bookmark icon at the top right. The post will be saved in your bookmarks. To access all your bookmarks, select "Bookmarks" from the News menu.

In our example, Marie and her parents have received an invitation to the autumn fest. You can now go straight to the "Display and confirm" button. A reply box will open for you to edit. Enter how many people will be attending the event. Optionally, you can add a comment. Now tap on 'participates' to let the team know that you have accepted the invitation. If you are unable to attend, go to "does not participate".

You can also access events through the Calendar. To do this, go to the menu icon and select "My calendar" from the main menu. Select the relevant event and follow the instructions above.

To access the weekly schedule, use the menu at the bottom right. Go to "Weekly schedules". Now you can see what is on your child's daily schedule for each week. For example, you will see that Marie's group of Seefrösche have gymnastics on Thursday.

In the newsfeed you will also find the call for feedback on your child's vacation. Simply tap on the "Specify vacation days" button and enter your child's vacation dates.